Reddit Compliance Framework

1. Read-only by design

Karmatic cannot post, comment, vote or send messages on Reddit. Not as a policy choice, but because no such capability exists in the codebase and our API credentials hold no write permissions. Every action a customer takes happens on Reddit, in their own browser, under their own account.

2. What we store, and for how long

We do not keep a permanent archive of Reddit content.

• Post and comment text, and the usernames attached to it, are retained for 8 days and then deleted automatically. Eight days is what our weekly analysis requires, and we do not keep it longer.
• Links back to the original, meaning the thread title, permalink, post identifier, subreddit name, date, and the upvote and reply counts at the time we read it, are retained while a customer is active. Reddit’s terms require us to link back to the source, and a link with no title is unusable. These are covered by the deletion process below, so a post removed from Reddit loses its title here too.
• Our own analysis, such as how sentiment moved across a week or which themes recurred, is retained. It describes patterns across a community rather than individual people, and contains no copied post or comment text.

Customers can look back over previous weeks to see how their communities have changed. That history is our analysis plus links to the source threads. The post text behind it is gone on the 8 day cycle above, and reading the original means following the link to Reddit.

3. We follow deletions

A daily job re-checks every item we hold against Reddit. Anything that has been deleted, removed, or made private is deleted from our systems and disappears from the customer’s dashboard. If someone changes their mind about something they wrote, that decision reaches us without them having to do anything.

4. Professional Human-in-the-Loop Engagement

Karmatic finds conversations and explains why they might matter. It does not act. A customer reads the thread on Reddit, decides whether to say anything, writes it themselves, and posts it from their own account.

A large part of what the product does is tell customers not to post: when a question has already been answered well, when a community would react badly to a brand arriving, when their account has no standing in a room yet, and when nothing worth answering came up at all. Encouraging restraint is the point, not a limitation.

5. How we use language models, and how we do not

We use language models to summarize and prioritize content we have read, so a customer sees ten things that matter instead of a thousand that do not.

We do not use Reddit content to train, tune or fine-tune any model. We do not sell, license or redistribute Reddit data, and we do not offer bulk exports or datasets. Our customer terms prohibit customers from doing any of these things with what we show them.

6. Identifying ourselves

We access Reddit through the official Data API using our own registered application credentials over OAuth 2.0. Every request we make identifies itself as: web:ai.karmatic.listener:v1.0 (by /u/RobertJohnsVK)

Karmatic is an independent third-party developer. We are not affiliated with, endorsed by, or sponsored by Reddit, Inc.