Privacy
Effective Date: October 14, 2026
Karmatic is a product of VentureKite (“we”, “us”, “our”), which operates the service at app.karmatic.ai and is the data controller for the purposes data protection law. This policy explains what information we handle and why.
1. Information We Collect
When you create a Karmatic account we collect your name, your work email address, and billing information. We also store the settings you choose: which brand you are monitoring, which topics matter to you, and how much time a week you have.
2. Reddit content, and whose it is
Karmatic reads publicly available posts and comments from Reddit using our own registered application credentials.
We do not ask you to connect your Reddit account, and we do not have access to it. We hold no credentials of yours, we cannot act on your behalf, and there is nothing for you to revoke. Anything you choose to post on Reddit, you post yourself, signed in as yourself, on Reddit.
The Reddit content we process was written by Reddit users who are not our customers and who have no relationship with us. We treat their posts as personal data and handle it accordingly: we read only what is public, we keep it only as long as our service needs it, we delete it when they delete it, and we never attempt to identify anyone behind a username.
3. How long we keep Reddit content
- Post and comment text, and the usernames attached to it: 8 days, then deleted automatically.
- Links back to the original (thread title, permalink, post ID, subreddit, date, and the engagement counts when we read it): kept while your account is active, so historical analysis still links to the real thread. Covered by the deletion process in section 4.
- Our own analysis (sentiment trends, recurring themes, counts): kept. It describes patterns across a community rather than individual people, and contains no copied post or comment text.
We do not maintain a permanent archive of Reddit posts or comments.
4. Deletions
A daily job re-checks every item we hold against Reddit. If a post or comment has been deleted, removed by a moderator, or made private, we delete our copy and it disappears from your dashboard. This happens whether or not anyone asks us.
If you are a Reddit user and want content of yours removed from our systems sooner, email privacy@karmatic.ai and we will remove it.
5. How we use language models
We use language models to summarize and prioritize the content we have read. This runs inside our own AWS environment, in the same region as the rest of our infrastructure. Content is not sent to any outside organization, including the companies that built the models. AWS does not retain it and does not train on it.
We do not train, tune or fine-tune any model on Reddit content.
6. Sharing
We do not sell, rent or trade Reddit data or your personal information. We share data only with the service providers needed to run Karmatic, and only to that extent. We may disclose information where the law requires it.
Your use of Karmatic is also subject to Reddit’s own Privacy Policy, since the content originates there.
7. Security
Data is encrypted in transit and at rest. Access to production systems is limited to the people who operate them.
8. Your rights
Depending on where you are, including under UK GDPR, EU GDPR and CCPA, you may have the right to access the personal data we hold about you, to correct it, to have it deleted, and to object to processing. Email privacy@karmatic.ai and we will respond within the period the applicable law allows.
9. Changes
We will post any changes here and update the effective date.
10. Contact
Karmatic, a product of VentureKite privacy@karmatic.ai Miami, FL, United States